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Services, Rates and Policies 

Services and Rates

Initial Consultation
No charge

We start with a free 30-minute consult for new customers. We will come to your home and:

  • meet you and your pet(s)
  • discuss your needs
  • review your pet’s schedule and habits
  • learn the location of food, treats, leash, litter box, etc.
  • if appropriate, walk with you and your dog briefly to determine your style
  • review our Service Contract, which details information on your pet(s) and home
  • set rates based on the type and number of pets, as well as your specific requests

If you decide to use our services, we ask that you:

  • complete our Contract and provide proof of current vaccinations before the first scheduled visit
  • provide a key or door code

If you would like us to return to pick up a key, do a practice visit or for any other reason, there will be an additional charge.

Pet Sitting in Your Home
$15–$25 per visit

With our in-home pet sitting service, your pet(s) can remain safe and secure at home, keeping their regular routine and avoiding exposure to stressful situations and potential illness. In addition, you don't have to plan around a kennel or boarding facility’s schedule; your pets are home when you leave and there when you return, so there’s no additional travel or stress for you or your pet. 

Most pet sitting visits are 30 minutes, but we will do shorter visits if requested. A visit includes:

  • a walk
  • litter box cleaning, if necessary
  • food and water
  • medication administration, if necessary (may require an additional charge)
  • plenty of attention  

When we pet sit, your home looks lived-in, making it less attractive to thieves. Upon request and if time permits, we will:

  • bring in mail and newspapers
  • put out and take in garbage and recycling bins
  • open and close blinds or shades
  • turn lights on and off
  • water plants

Your desires and the personality and needs of your pet(s) will guide the amount of time per visit and the number of visits required. Most dogs require three visits per day, while some need only two. We recommend a daily visit for cats and other pets.

Dog walking
$22 for 30 minutes
$30 for 45 minutes
$3 per additional dog

The above rate is for one or two dogs; each additional dogs is $3.  As a one-on-one private service, we walk only your dog(s); we do not walk dogs from different homes together. 

We always adapt to your dog’s needs. We can go for a stroll or take your dog on a brisk, focused walk to burn energy and calories, which may help alleviate problem behavior and weight gain or help overweight dogs trim down. 

Discounts are available for frequent walkers, or weekday customers who only require a 10–15 minute visit or potty break. 

Basic Training
$40 per hour and up

We provide basic training that can help teach your dog to walk properly on leash, as well as to sit, stay and come. We can help alleviate bad behaviors and socialize dogs using positive reinforcement. Owners should be actively involved in training for consistency and to achieve the best results. 

Overnight Pet Sitting in Your Home

We offer this service to established customers. Please call to discuss rates.

Other Services

We pride ourselves on being flexible. Let us know if there are additional services you require, and we'll see how we can help.

Policies

Office Hours

We will respond promptly to customer requests during our regular office hours.

Monday–Friday:             8:00 a.m.–6:00 p.m.
Saturday:                        10:00 a.m.–2:00 p.m.
Sundays and holidays:    closed 

Reservations

Please make all requests and changes at least 24 hours in advance. We understand emergencies occur and circumstances change, but because we plan and staff for all our clients in advance, we must enforce charges for last-minute requests and cancellations.

Last-Minute Requests

Requests for new visits or changes to current visits made less than 24 hours in advance will incur a $5 surcharge per visit. A new visit request made less than four hours in advance will incur a $5 surcharge.

Requests for Monday service must be received by 2:00 p.m. Saturday to avoid last-minute surcharges.

Cancellations

Pet Sitting

  • Cancellations made 24 hours or more in advance will incur a 50% charge
  • Cancellations made less than 24 hours in advance will be charged in full

Dog walking

  • Cancellations made 24 hours or more in advance will not incur a charge
  • Cancellations made less than 24 hours in advance will incur a 50% charge
  • Cancellations made less than four hours in advance will be charged in full


Pet Sitting on Holidays 

We offer pet sitting on holidays for an extra charge.

  • Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day: $10 per visit surcharge
  • All other major holidays and the surrounding weekend: $5 per visit surcharge  

All reservations for these holidays must be paid in full two weeks in advance. Cancellations are partially refunded if made at least one week in advance:

  • Cancellations made two weeks in advance are 50% refundable (amount can be credited to future services)
  • Cancellations made one week in advance are 25% refundable
  • Cancellations made less than one week in advance are non-refundable

Keys

Please provide two sets of keys. One set will be kept in the office as a backup and one will remain with your sitter. If you do not want us to keep a key on file, there will be a $10 charge per trip for key pickup and return. 

We do not leave homes unlocked or encourage the hiding of keys.

Payment

We accept cash and checks. Services must be paid in full on the first day of service. For recurring appointments, payment can be made at the end of each month.


Greg exercising Luke
 

Celeste pet sitting J.R. and Chloe.
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